Privacy Policy
for French Reading Essentials
Last updated: October 2025
1. Introduction
At French Reading Essentials, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, purchase a course, or participate in our online tutoring programs. This policy applies to all users of our website, including visitors from Canada, Costa Rica, and other international locations.
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2. Data Controller & Contact Information
Business Name: French Reading Essentials
Owner / Data Controller: Madame Karine
Email: courses@frenchreadingessentials.com
Website: https://www.frenchreadingessentials.com
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3. What Information We Collect
We may collect the following types of personal and technical information:
• Identity & Contact Data: Name, email address, phone number, and location (if provided).
• Educational Data: Your child’s grade level or learning goals (if shared).
• Payment Data: Billing name, address, and transaction details (processed securely by third-party payment providers; we do not store full credit card details).
• Technical Data: IP address, browser type, operating system, referring URLs, and site usage data.
• Cookies & Tracking Data: Used for analytics, functionality, and embedded video playback.
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4. How We Collect Information
We collect data when you:
• Fill out a contact or registration form.
• Enroll in a video course or tutoring session.
• Subscribe to updates or request information.
• Interact with our videos, quizzes, or embedded third-party tools.
• Browse our website (via cookies and analytics tools).
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5. How We Use Your Information
We use the collected information to:
• Provide and manage online courses and tutoring services.
• Communicate with you regarding lessons, support, and updates.
• Process secure payments and issue receipts.
• Improve website performance and user experience through analytics.
• Ensure site security and prevent fraud.
• Comply with legal and regulatory obligations.
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6. Third-Party Services & Data Sharing
We rely on trusted third parties to support our operations, including:
Wix – Website hosting, contact forms, course checkout
Vimeo – Hosting and displaying course or preview videos
Google Analytics & Search Console – Site performance tracking and improvement
Stripe / PayPal – Payment processing
Email provider (by Wix) – Sending notifications or responses
We do not sell or rent personal data to third parties. All third-party processors are required to handle your information securely and lawfully.
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7. Cookies & Tracking Technologies
Our website uses cookies to improve performance and functionality. Cookies are small text files stored on your device to:
• Keep you logged in and remember preferences.
• Collect analytics data (Google Analytics).
• Enable embedded video playback (Vimeo).
You can disable non-essential cookies in your browser settings or through your cookie banner preferences.
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8. Data Retention
We retain personal data only as long as necessary to:
• Deliver our services;
• Fulfill legal or accounting obligations;
• Resolve disputes.
You may request deletion of your data at any time by emailing us.
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9. Your Rights
Depending on your location, you may have the right to:
• Access, correct, or delete your data.
• Object to or restrict data processing.
• Withdraw consent for email communication or cookies.
• Request a copy of your stored data.
To exercise these rights, please contact us at courses@frenchreadingessentials.com.
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10. Children & Minors
Our programs are intended for children under the supervision of a parent or guardian. We do not knowingly collect personal information directly from minors under 18 without verified parental consent. If you believe your child has submitted data without your permission, please contact us for prompt removal.
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11. Payment & Security
All payments are processed through secure, PCI-compliant gateways (e.g., Stripe, PayPal). We do not store complete credit card or banking details on our servers. Wix provides SSL/TLS encryption to protect transmitted data.
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12. International Data Transfers
Your data may be transferred to or processed on servers located outside your country (e.g., the United States or Canada). We take reasonable steps to ensure your information receives adequate protection consistent with applicable laws.
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13. Updates to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date at the top reflects the most recent version. Material changes will be announced on this page or by email.
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14. Governing Law
This policy is governed by the laws of Canada and Costa Rica, depending on your residency. By using our website, you consent to the collection and use of your information as described herein.
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15. Legal Notice & Contact
French Reading Essentials is owned and operated by Madame Karine, a certified French teacher offering online French reading programs and tutoring for children.
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Website: https://www.frenchreadingessentials.com
Email: courses@frenchreadingessentials.com
Country of operation: Costa Rica / Canada
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All content on this website, including videos, images, and materials, is protected by copyright.
Unauthorized copying, distribution, or commercial use without written permission is prohibited.